02Staffing · Virtual medical assistant

A trained assistant, remote, on your systems.

A dedicated remote healthcare professional working inside your systems — not a shared pool and not a call center. Most practices use one to take scheduling and intake pressure off a front desk that is already at capacity.

Patient scheduling
A named assistant, on your systems, on your hours
A remote medical assistant on a headset in a bright home office, scheduling on screen.
01Scope

What they take on

The administrative load, grouped by where it lands in your day.

  1. Front desk

    • Appointment scheduling and rescheduling
    • Confirmation and reminder calls
    • Inbound call handling
    • Waitlist and cancellation backfill

  2. Intake

    • Patient registration and demographics
    • Insurance capture and verification
    • New-patient paperwork chase
    • Referral tracking

  3. Clinical admin

    • EHR data entry and chart preparation
    • Prior-authorization submission and follow-up
    • Records requests
    • Provider inbox triage
02Not this

What this is not

  1. Not a shared call center

    One named person assigned to your practice, working your hours, learning your providers and your patients.

  2. Not a generic VA

    Trained in healthcare administration — eligibility, prior auth, EHR workflow — not a general assistant who will learn on your time.

  3. Not a separate system

    They work inside your EHR and phone system. Nothing new to buy, nothing new for your staff to learn.
03Contact

Give the front desk its hours back.

Tell us your hours, your EHR and what is piling up. We match a named assistant to the practice.

or write directly hello@vis.med